Terms of service

Who we are

Reposance is made by LookFar Analytics Inc. ("we", "us") of Kelowna, British Columbia, Canada. These terms are the agreement between you and us when you use Reposance: the website at reposance.com, the web app, our phone and iPad apps, and the Chrome extension.

By making an account or using Reposance you agree to these terms and to our Privacy policy. If you don't agree, please don't use Reposance.

Who can use Reposance

• You must be at least 13 (at least 14 if you live in Quebec). If you are younger, Reposance stops at sign-up and keeps nothing you typed.
• If you are 13 to 17, your personal assistant is fully on. Some parts wait until you turn 18: being findable by other people, messages from people outside the spaces you've been invited to, paying for a plan and connecting a bank. A verified college or university email turns on the social parts early, but not paying or banks.
• You must give your real birth month and year. We ask once, never show it, and use it only to decide what is on for you.
• You can't use Reposance if the law where you live forbids it, or if we have closed an earlier account of yours for breaking these terms.

Your account

• Keep it safe. You sign in with a passkey, with Google, Apple or Microsoft, or with a one-time code sent to your email. Don't share your sign-in with anyone.
• It's yours alone. One account is for one person. You are responsible for what happens in your account, unless it happened because of something we did wrong.
• Tell us quickly at support@reposance.com if you think someone else has used it.
• Keep your details right, including your email address, so we can reach you about your account.

Your content

"Your content" means what you put into Reposance (messages, notes, files, photos, voice, course material) and what Reposance makes for you from it (answers, documents, summaries, plans).

• You own it. We claim no ownership of your content.
• You give us permission to handle it only as needed to run Reposance for you: to store it, process it, show it back to you, send it to the AI models and services that do the work you ask for, and keep it safe. This permission ends when you delete the content or your account, except for copies the law requires us to keep.
• We don't sell it, and we don't use it for advertising. We don't use it to train AI models.
• You need the right to upload it. Only put in content you're allowed to use, for example your own work and course material your school gave you for your studies.
• What you share, you choose. When you share a note, a file or a space with someone, they can see what you shared until you stop sharing it.

Agent actions and your approvals

Reposance can do things for you: write an email, add an event, fill in a form, use a web browser on its own computer or, with the extension, in your own Chrome.

• It asks first. Before anything leaves your account (sending, posting, booking, buying, submitting or deleting) Reposance shows you exactly what it will do and waits for your yes. For the steps that matter most you hold the button to confirm, and paying also asks for your passkey.
• Each app has its own switch. For every connected app you choose whether Reposance may act: Off, Asks first, or On. Acting starts at Asks first. Sending, paying, deleting and anything that can't be undone always ask, whatever the switch says.
• You can stop it. Every task has a Stop control, and you can take over at any time.
• Your yes is yours. When you approve an action, it is done on your behalf, as if you had done it yourself. Read what you are approving.
• Some things it never does, even if asked: it doesn't type your passwords or card details for you, it doesn't solve CAPTCHAs, and it doesn't open or work on live quizzes or exams.

The Security & data use page explains these limits in full.

AI output

• It can be wrong. Reposance uses AI models, and they make mistakes: wrong facts, wrong maths, outdated details, missed context. Check anything that matters, and don't rely on Reposance alone for medical, legal, financial, immigration or safety decisions. In those areas it gives information, not professional advice.
• It's yours to use. As between you and us, you may use what Reposance makes for you, subject to these terms and to other people's rights. Similar requests can produce similar answers for other people.
• You decide what to do with it. You are responsible for how you use what Reposance makes, including what you hand in, publish or send.

More on how the models work, and their limits, is on How Reposance uses AI.

Academic integrity

Reposance is built to help you learn, not to help you cheat.

• Follow your course's rules. Your school and your instructors decide what help is allowed. You are responsible for following their academic integrity policies.
• Reposance follows the syllabus. When it has read a course's syllabus, the course's AI policy decides how much it helps, and the stricter reading wins. Until then it teaches (hints, explanations, checks) by default. You can always ask it to help less.
• Live tests are off limits. Reposance doesn't help during live quizzes or exams, and it doesn't open or act on them.
• Hand in honest work. If your course requires you to say where AI helped, say so.

Acceptable use

Please don't use Reposance to:

• break the law, or help anyone else break it;
• harass, threaten, stalk or harm anyone, or share someone's private information without their permission;
• make or spread sexual content involving anyone under 18, violent extremist content, or content meant to deceive people (scams, phishing, impersonation);
• break other people's rights, including copyright, or another service's terms;
• get into accounts, systems or data you aren't allowed to, or get around another site's security or limits;
• send spam or bulk messages, or post automatically where that isn't allowed;
• attack, overload, reverse engineer or scrape Reposance, get around its safety limits or usage limits, or resell access to it;
• cheat on a quiz, test or exam, or hand in work in a way your course doesn't allow.

We may refuse a request, pause a task, or limit or close an account to keep people safe and Reposance running. When we can, we tell you why.

Plans, credits and payments

• Free to start. Signing up never asks for a card. You start on the free plan.
• Paid plans and credits. Paid plans give you more of Reposance, measured in credits. What each plan includes and what it costs are shown on the Plans page and again before you pay. Taxes may be added where the law requires.
• Payments go through Stripe. We never see or store your full card number.
• Renewal. A subscription renews at the end of each period until you cancel. We tell you before a price changes, and the change applies from your next period.
• Cancelling. You can cancel any time in Settings. You keep your plan until the end of the period you've paid for.
• Refunds. If something went wrong with a charge, write to support@reposance.com and a person will look at it. You always keep any right to a refund that the law where you live gives you.
• Under 18. Paying for a plan waits until you turn 18.

Beta

Reposance is in beta. That means:

• features may change, move or be removed, and some may not always work;
• we may limit who can join, or how much each person can use;
• we may ask what you think. If you send feedback, we may use it to improve Reposance without owing you anything for it.

Keep your own copy of anything you can't afford to lose.

Third-party services

• When you connect an app (for example Google, Microsoft or your school's learning system), your use of that app is also covered by its own terms. Reposance uses only the access you give it, for the work you ask for.
• You can disconnect any time, in Reposance or in that app's own settings.
• Other sites and apps are theirs. We aren't responsible for their content, prices, availability or what they do with your data. If a site blocks Reposance, it shows you what it found and hands the step back to you.

Ending

• You can stop using Reposance and delete your account at any time, in Settings. After 30 days to change your mind, deleting removes your data as the Privacy policy describes. If you pay for a plan, cancel it first.
• We may suspend or close an account that breaks these terms, puts other people at risk, or that the law requires us to close. Unless the law or safety stops us, we tell you first and give you a chance to download your data.
• If we ever close Reposance, we will give you reasonable notice and a way to download your data.
• Parts of these terms that by their nature should last (ownership, disclaimers, limits of liability, disputes) keep applying after an account ends.

Disclaimers and liability

We work hard to make Reposance reliable and safe, but we can't promise it will always be available, error-free or right.

• As is. To the extent the law allows, Reposance is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose, accuracy and non-infringement.
• Limits. To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, such as lost data, lost profits or lost grades, and our total liability for any claim about Reposance is limited to the greater of what you paid us in the 12 months before the claim or 100 US dollars.
• Your rights stay. Nothing in these terms takes away rights you have under consumer protection laws that can't be waived, or limits liability that can't be limited by law, such as for fraud, gross negligence or wilful misconduct.

Disputes and law

• Talk to us first. Most problems are solved by writing to support@reposance.com. Please give us 30 days to try to put things right before you start a formal claim.
• Which law. These terms are governed by the laws of the province or state where LookFar Analytics Inc. is incorporated, and the laws of the country that applies there, without regard to conflict-of-law rules.
• Where you live counts too. If you are a consumer, you also keep the protection of the mandatory laws of the place where you live, and you may bring a claim in the courts there where the law allows.

Changes to these terms

We may update these terms as Reposance changes or the law requires. For an important change we tell you in the app or by email before it takes effect. The date at the top shows the latest version. If you keep using Reposance after a change takes effect, the new terms apply; if you don't agree, you can delete your account.

Contact

Questions about these terms: support@reposance.com. A person reads every message. For anything else, see Support.